Please let us know how you feel about our service. Click here for our online contact us form.
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APRIL 2024 |
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Phone | I went in person to the West Chicago location. The staff are always great and helpful. |
Internet | The service was great and fast response immediately after I pressed the send button. Also, I received the item exactly like the picture displayed. I planned to order again in the near future. |
Internet | Item arrived sooner than expected. Great service and exactly what I ordered. |
Internet | Parts are as expected and arrived on time. Easy to order through Spruce. |
Phone | Great products. Fast delivery. Will order again. Thanks! |
Internet | Battery worked great. Aircraft spruce has fast shipping. |
Internet | Aircraft Spruce has always delivered, great products and prices. |
Internet | As unusual, my experience with Aircraft Spruce has been exemplary. The fact that I can often order parts cheaper at A.S., including postage and customs, than the cost through local suppliers here in the UK speaks volumes. A.S. is my go-to first choice in helping to keep my project within my financial reach. Oddly by the looks of it, the UK suppliers source many of their products from A.S. but can have mark-ups of 4-500%. My previous order saved me well over $100 compared to the same product sourced here in the UK (who look to market the same A.S. supplied product) and this was AFTER carriage etc. A.S. plays an important role in allowing many like me from outside the UK to continue with their dreams, dreams that are currently being strangled by stupidly high mark-up, market prices here. Building from scratch is now beyond many amateurs here. |
Internet | Thank you for the quick shipment and protective packaging. I look forward to ordering from Aircraft Spruce again. |
Internet | Always pleased with the service from Aircraft Spruce. It started back in 1980 in the old train station facility in Fullerton. I bought my first supplies for my Long-EZ there. |
Internet | You nailed it! Really fast and efficient delivery. I definitely will order from Aircraft Spruce again. |
Internet | Order fulfilled promptly and arrived two days before the tracking said it was due - good work everybody. |
Internet | My tire arrived at my hangar 2 days after I ordered it. Really appreciate the quick shipping. |
Internet | As always, Spruce delivers on time and so far I'm very happy with the tires. They don't give any shimmy and look great! |
Phone | Excellent plugs and shipped fast. Thanks AC Spruce. |
Internet | The customer service was easy to work with. Friendly and responsive both ordering and making a return. |
Phone | Very easy to order and fast shipping. |
Internet | Always great service. After placing order received my order in 3 days. Spruce always updates you with your order's progress |
Internet | Accurate description... fast shipping... and the price was nice... Good business... |
Internet | 1st class outfit, quick to respond w/ items in stock. Packaged perfectly w/ lots of material used no matter how long the ride. THANK YOU! |
Internet | I received the product quickly and very well packaged. Congratulations to this company. |
Phone | I always have good service from you folks you get it to me quick and I appreciate the kindness and the help you give me. |
Internet | Aircraft Spruce is great to work with, quick accurate response. Helpful in finding the parts I need. |
Internet | I always need a set of these pliers occasionally, but have yet to use them. Aircraft Spruce is always my first go-to place to shop. Good products and friendly and helpful staff. |
Internet | I received my order about 24 hrs after placing it online and didnt even upgrade from the basic shipping! |
Internet | Came very quickly which made my day. Thanks Sprucey. |
Internet | The order was complete, correct. On rare occasions calling all staff are polite and helpful. |
Internet | I am and have always been please with my Aircraft Spruce experience, more orders to come. |
Internet | Aircraft Spruce is Great! |
Internet | Aircraft Spruce had the Honeycomb GA Trim Wheel Cover for Bravo Throtttle Quandrant in stock when it could not be found anywhere else except as twice and three times the price, used on ebay, or as 3d printed plastic for twice the price on etsy. Thank you for keeping your stock up and especially for great prices. |
Internet | Pick up orders are always ready in a timely manner. Thanks! |
Internet | Effective and simple international purchase (Australia) Thank you Aircraft Spruce. |
Internet | Submitting my order was quick and easy with guest checkout. After payment, I received a confirmation email. The next day, I received a Canada Post tracking number. 10/10 would recommend! |
Internet | Just peachy service. Products sent quickly. Plane likes new sparkplugs. Says thanks. |
Internet | Quick shipping. REASONABLE prices Keep up the good work. |
Internet | One of the easiest places to find aviation parts and order them. Simple to navigate and determine the correct part. I really like the Wish List feature where I keep items that I frequently order or want to order someday. |
Phone | Five out of five- great service. |
Internet | Fast, efficient and friendly as always. |
Internet | The service at the Chandler AZ Warehouse was excellent. I placed my order, just before closing time, as a Will Call, with a friend picking it up for me, and I was advised that I should allow one hour for processing the next morning. My friend walked into the store when it opened the next morning, and he was leaving, with my order in hand, five minutes later. |
Internet | Website is easy. Always fast service. |
Internet | Excellent service Great product 5 *****. |
Internet | I am pleased with the speed of delivery and the sturdy packaging of the material. |
Internet | Great service and in stock! Quality product on top of all the rest! |
Internet | Aircraft Spruce has always been top-notch with respect to the products offered and ordering process. Their warehouse always comes through and provides lightning fast shipping. |
Internet | Custom cable made exactly as I needed it. Great quality, reasonable price and quick delivery. |
Phone | Excellent service! Will definitely buy again from Aircraft Spruce. |
Internet | The order arrived very fast, in good order and filled correctly with good price point. Thanks! |
Internet | Reasonable price and shipping. Every other place wanted a much larger minimum order (for an O ring) and the shipping was multiple times as much (for an O ring). Delivery was still very quick. |
Internet | Awesome costumer service, fast shipping, online order very easy to navigate, and the merchandise is a perfect fit. A+ Thank You. |
Internet | Well seems like this timing tool was on backorder for a year but to Aircraft Spruces credit they gave me monthly updates so I knew I was still in the game. they run a very good operation. |
Internet | Small order of parts to finish installing a fuel flow system picked accurately, packed securely, shipped via USPS economically and arrived promptly. Thanks Aircraft Spruce! |
Internet | Ordering process was smooth and easy to complete. |
Phone | Always great service and staff. |
Phone | As always, your personnel are on top of it with knowledge and easy going affect. And I received my order in about 4 days. Hope your company never goes away. |
Internet | Arrived in perfect shape. Spruce is a reliable supplier. |
Internet | Friendly site to use, fair price and easy delivery options. |
Internet | Perfect. Size, fit, quality and fast shipping. I could not be happier. |
Phone | Order is easy to place, can find the pricing and the stock available on your website, makes ordering easy. Your sales rep Amy Dukes is always pleasant and thorough. |
Phone | Great access to live person rep, easy order, timely delivery |
Internet | Delivered quickly as always and properly packaged. |
Internet | Everything was perfect and fast shipping. |
Internet | We have always had good luck with these overhaul carburetors from Aircraft Spruce. The quality and customer service is great! |
Phone | This battery was a warranty replacement, as the previous battery would not hold a charge. The battery that I was originally replacing lasted me over 8 years and I was very pleased with the performance from it. Aircraft Spruce customer service was great to deal with and easily helped me with my warranty issue! |
Phone | Excellent !! The Young Lady that took my order was Very Polite and Very Professional !! A Pleasure to do Business With ! Yes I am Very Well Pleased ! Thank You! |
Internet | Find the item, either in catalogue or website, order on website or by phone. Item arrives in 1 to 3 days. Best service of any vendor I deal with. |
Phone | Product is great but was damaged on the first mailing. Aircraft Spruce reshipped and took care of the issue. Always a pleasure to deal with Aircraft Spruce right product and a timely manner. |
Internet | As always a perfect transaction. Everything was Just what I needed - arrived in 2 days. |
MARCH 2024 |
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Internet | I can ALWAYS count on Spruce to send the exact parts and supplies I need. And quickly too. Doesn't get any better. Thanks! |
Internet | The website is easy to navigate, my purchase was quick and my order was shipped immediately. |
Internet | Ordering was quick and easy, package arrived safe and on time, contents as always are fresh and of highest quality. Note: Aircraft Spruce goes above and beyond the standards when it comes to carefully packaging the contents of your order each and every time. |
Internet | Quick shipment and the products i need...always - THANKS!! |
Internet | Great company to work with! Fast shipping. |
Internet | I ordered from France. Very helpful and available customer service. Fast and professional delivery. Thanks to the team. |
Phone | Aircraft Spruce was great as always - accepted the return no problem. |
Phone | My order was filled and delivered exactly as expected. Thank you Aircraft Spruce. |
Internet | Been out of the GA loop since 1995, Aircraft Spruce helped me order my parts much easier than trying it on my own, Thanks for the smooth flight , mcd. |
Internet | The order shipped promptly with the parts that were in stock. When I called in alter to find out the status of the remaining parts, the woman i spoke to was very helpful and went out to the warehouse while we were on the phone to see what length options were physically available to ensure prompt shipment, as we had a tight deadline to meet. Overall it was a great experience! |
Internet | Quick shipping very happy with Aircraft Spruce. |
Phone | Very happy with the service and the quality of the parts Thanks!! |
Internet | Aircraft Spruce is one of the best sources for odd and ends that you cant find anywhere else. |
Internet | Order came on time and in great condition, many thanks! |
Internet | Nothing new here to report. Aircraft Spruce makes it easy to order, delivers as promised, goods which are of high quality. |
Internet | Arrived early! NICE! |
Phone | As always, great to do business with Aircraft Spruce. |
Internet | Fast service. Great website. |
Internet | Aircraft Spruce is a Great resource for aviation grade fasteners! |
Internet | Aircraft Spruce had what I needed and sent quickly. High quality. |
Internet | Helpful and friendly counter staff as usual! Just the best. |
Phone | Order experience perfect as always. Been a customer since 1965 |
Internet | Helpful and friendly counter staff as usual! Just the best. |
Internet | See a product, order it, get it in the promised time, well packaged and undamaged. The USUAL Spruce performance. What's not to like? |
Internet | We always have had efficient service, competitive prices and items packaged well. |
Internet | Aircraft Spruce takes extra care to ship small diameter Delrin rod. Thanks! |
Internet | All went well. On time. On delivery location. |
Phone | Easy to order. Fast delivery. PROBLEM SOLVED. |
Phone | Great experience. Will come back for more. Tim. |
Phone | Good product, got it quickly, always a pleasure to work with Amy & coworkers. Thanks, Lry. |
Phone | I am pleased with all purchases from Aircraft Spruce, and from the people who helped me decide what products I needed! |
Internet | Fast efficient delivery, the same as it has been for the past 12 years. |
Internet | Great quality product, reliable and quick delivery. |
Internet | Great catalog and fast shipping! |
Internet | Order arrived fast...with all parts correct! |
Internet | My order was taken promptly and delivery was early the next day . Outstanding service. |
Phone | Products are always delivered in good time and online ordering is made easy. |
Internet | Received nav light as ordered within a couple of days. Fit the original receptacle and worked as expected. As usual, accurate orders, fast shipping. Been doing business with AC Spruce for 40 years. |
Internet | My first order went well. Everything I ordered was in stock and cut to my order. Thanks for the ease of ordering! |
Internet | Easy, accurate and fast shipping . Excellent service. |
Phone | Nice it was in stock, packaged well, prompt delivery, as you might expect from Spruce. |
Internet | I build large traditional style model airplanes (Old Timers) and have been using Spruce here for several years. Best quality spruce and mill work I have ever found and in more dimensions than anywhere else. GREAT WOOD! |
Internet | Great product, easy to use and technical support provided. |
Internet | Best polish I have ever used . Ordering was easy and delivery was quick. Would order again. |
Internet | Awesome customer service! We needed our Products in two days, they shipped same day and the package arrived when we needed it! |
Internet | Fast and efficient order fulfillment. |
Internet | Aircraft Spruce order processing is excellent. Thank you. |
Internet | Excellent service, good packing and paperwork, arrived on time. |
Internet | What I wanted (ordered), well packaged and here in a day or so. I'd give them five of those stars! |
Internet | Staff helped confirm the parts I ordered were in fact the correct parts, were patient, and courteous!..always this way at Aircraft Spruce |
Phone | Fantastic experience, as always. Thanks. |
Phone | Every part of their operation is first-rate! Courteous, knowledgeable, friendly, and fast. The products are always just as described and shipping is almost immediate! They have never let us down! Thanks! |
Phone | Great service. Carburetor was received the next day. Core was returned and credit was received within two days. This is why Aircraft Spruce is always my first choice. 5 stars. |
Internet | Fantastic experience, as always. Thanks. |
Internet | Fast shipping, competitive pricing. Product does exactly what it was supposed to. |
Internet | I love shopping at Aircraft Spruce! I can find almost everything I need and customer service is the best! |
Internet | I love shopping at Aircraft Spruce! I can find almost everything I need and customer service is the best! |
Internet | Great product!! Very satisfied!! Excellent service by Spruce!! |
Internet | As usual, aircraft Spruce excelled filling and shipping my order. |
Internet | As always - right parts, right price, fast shipping! |
Internet | Quick order turn-around. Always deal with Spruce because they look out for me and ensure that I am happy with my orders. |
Internet | Great customer service, as usual. I don't need it most of the time. But when I do, they're great. |
Internet | As always the right part at a fair price and shipped quickly. |
Phone | As always the best quality for the best price with the best customer service. |
Internet | Easy ordering process, in-stock and on time delivery. |
Internet | Aircraft Spruce is the only place to order the aircraft parts that you need. Case closed !!!! |
Internet | I have been dealing with Aircraft Spruce for many years and have always had excellent service. |
Internet | I made an error on my order in regards to the credit card CVC, the staff were super informative/accommodating and made it a quick fix to have my product shipped out quickly. Thank you. |
Internet | Very efficient processing, quick delivery. |
Internet | Aircraft Spruce always delivers fast and correct. |
Phone | Great fast service at a good price!! i will buy again from Spruce!. |
Internet | Aircraft Spruce does an outstanding job with delivery as quoted. |
Internet | Always happy to come back, fast shipping and great service |
Internet | I have been a customer of Aircraft Spruce for probably 20 years. Always been excellent service. Any problems are resolved immediately returns have always been very fair. Good company. |
Internet | Quick and complete. 100% happy. |
Internet | Aircraft Spruce always delivers fast and correct. |
FEBRUARY 2024 |
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Internet | Had no idea where I could get the odd parts I needed, or what they would cost. Found Aircraft Spruce with a Google search, found the parts easily, and had them delivered in 1 day for a minimal cost. I don't need stuff like this often, but now I know exactly where to go. . |
Internet | This order was processed very rapidly by Aircraft Spruce. The ordering process was extremely easy. |
Internet | Flat tire upon landing prompted expediting a new tire and tube. By phone, a very knowledgeable sales person confirmed my choice was in stock. I received both tire and tube 3 days later. Couldn't have asked for better. |
Internet | Got exactly what I ordered and FAST! Very impressed with both the quality of the product and how quickly I got the custom order. |
Internet | Order filled quickly and arrived in good order. Encoder installed and working well. |
Internet | These people at Aircraft Spruce are always incredibly helpful when I call to place an order. Orders are always spot on with order accuracy and shipping times. Thank you for caring about my orders. |
Phone | The Spruce representative helping me determined that both of items I was ordering were in stock only at the Texas location. I placed the order and received it in several days. The result was getting airborne much sooner than I anticipated. |
Internet | Spruce has been my go to place for anything aviation for the last 15 years. Just ordered a new tire came in just a couple days in perfect condition. Great value already on the airplane. Thank you Spruce. |
Internet | Very satisfied. Order placed from France on Monday 8 pm local time, delivered in France next Wednesday morning. |
Internet | Easy ordering with optional shipping choices. Fast delivery. |
Phone | Aircraft Spruce is so helpful and efficient. Great service! |
Internet | Easy online ordering, quick service, excellent packaging. Twenty five years using Aircraft Spruce and never disappointed. |
Internet | Always look forward to placing my next order. The experience is always a pleasure. A very loyal company, Thank you. |
Internet | Aircraft Spruce! Always I can count on quick and accurate service. Thank you! |
Internet | I used the website to order crew member shirts, and was very impressed with the ease of selection, along with sizing. I opted to pick at local warehouse in case I needed something else that may have been forgotten. Order was ready upon my arrival. Great service. |
Phone | You know you're tops! Just keep doing what you're doing, and as I find some, I'll keep sending you money. |
Internet | Ordered on Tuesday. Delivered on Wednesday. Impressive. |
Phone | Aircraft Spruce processed and shipped my order quick and easy. I received my order in time for my flight. Excellent service. |
Internet | Spruce is the best place for your aircraft parts! Buy with confidence! |
Internet | Was a pleasure dealing with the personnel...knowledgeable and friendly. Definitely will buy from Aircraft Spruce again. |
Internet | As always, Aircraft Spruce never fails to deliver. Way to go guys!! |
Phone | Always great dealing with Aircraft Spruce |
Internet | As always I had my order in a couple days. Great service! |
Phone | I've ordered a lot of parts over the last 12 months, and I've always received them on time and accurately. |
Internet | Quick and easy ordering process. Item went back order, but that was communicated and came in three weeks earlier than forecasted. |
Phone | Extremely pleasant order taker and very prompt delivery. |
Internet | Very professional site with good products. Everything arrived according to plan. Rapid expediting and follow up by the Aircraft Spruce staff. I'm super happy. |
Internet | Nothing but good words. I got my order the day after I ordered. Works perfectly |
Internet | Straight forward and efficient process to order. Good price and fast shipping. |
Phone | Awesome! Easy ordering and fast delivery. |
Phone | Great, friendly service. Shipped on time and exactly as requested. |
Internet | As I have found is typical from Aircraft Spruce, the order was delivered very quickly and was exactly what I expected. |
Internet | Consistently 5 stars. Excellent service and prices. And a free education (the catalog) to boot. |
Internet | Great price Quick shipping Wonderful service. |
Internet | Your service is very fast and efficient as in past orders. The product arrived well boxed and in perfect condition. |
Phone | As usual, good products and prompt service. Another advantage is that Aircraft Spruce uses the U.S. Post Office if requested, which cuts down on our shipping costs. |
Phone | My salesman at the West Chicago store was very helpful and found what I needed promptly. Outstanding service! |
Internet | Great company to deal with. Order was quickly completed, billing was accurate and delivery was on time. Five stars! |
Internet | Thank you Aircraft Spruce for consistently getting my orders right the first time, every time, on time. This is the way to run an online retail business. |
Internet | Everything worked great! Had some confusion (on my end) with one item and the customer service in Brantford was excellent. The red LED light strip and on/off/dimmer switch works exactly how I hoped it would in my Citabria. |
Internet | Web page is clear and easy to use. I was always informed of my order. It arrived on time and in perfect conditions. |
Internet | My order was shipped from a closer location (Chicago) and I received it within 3 days without paying for expedited shipping. I was very pleased with the quick turnaround. |
Internet | Orders and services ALWAYS good with you guys. Order was for shock cords for my Pacer - cant review product till installed - but I'm sure they will be perfect. |
Internet | Fast shipping. Product arrived in perfect condition. Thank you. |
Internet | Prompt service. Exactly what I needed. Great price! Thank You! |
Internet | Aircraft Spruce has the best prices and fast shipping - what more could you ask for? |
Internet | Products were of amazing quality and I received my parts very quickly! I'm a happy customer. |
Internet | As always, great service at the store and online. |
Internet | Excellent quality, provided incredibly fast, at an amazing price. |
Internet | Superb service and very quick delivery, two days across the pond. |
Internet | Never any issues when ordering from Aircraft Spruce, I order, they send what's ordered...great relationship! |
Internet | Aircraft Spruce is the greatest provider of aircraft parts and products. |
Internet | Nicely boxed and shipped with extreme care. Aircraft Spruce always far exceeds shipment packaging of Amazon and many other online retailers. |
Internet | Fast and Efficient! Will Call at West Chicago always a pleasure to do business with. |
Phone | Yes, I would definitely give you a five star rating. I actually had moved it up to six. Everything arrived quickly and is exactly what I ordered. Thanks again. |
Phone | Aircraft Spruce was great to work with, ordered an engine preheater, received it, changed my mind, and sent it back for a different type of unit with no problems whatsoever in returning it. Customer service actually answered the phone, not a computer, walked me through the process, and called me back with follow-up information and guidance for returning the item, original item cost was credited back to my account within a week. |
Internet | This was a particularly difficult item to get my hands on. Aircraft Spruce kept me informed as it was in the works, and delivered with good communication all along the way. Highly recommend them. |
Phone | Excellent service, quick delivery and great products. |
Internet | Always excellent service and fast shipping. |
Internet | Amazing service from Aircraft Spruce. I would not hesitate to buy from them again for my aviation needs. Many thanks. |
Internet | Great service from Aircraft Spruce, they ship quickly. |
Internet | Order came on time, exactly what I ordered, will order from Spruce whenever I need quality products. |
Internet | Very nice to be able to order small quantities at a reasonable price with quick turn-around and shipping. Thank you very much, I will be back for sure. |
Phone | Exactly the parts I needed and ordered came in the mail and reasonable time and they work terrifically as a safeguard to my two fuel pumps installed previously Ive always loved Aircraft Spruce although the prices are certainly higher than they were in the late90s, to be expected. On another note I always love the proficiency of the sales staff when ordering! |
Internet | Website so easy to find just what I need. Keep up the good work! |
Internet | Always great. I keep coming back to order more stuff. |
Internet | Aircraft Spruce is great to work with and weve been a loyal customer for many years. They have quality products, very helpful staff and a website that is easy to navigate. They have a good inventory, and we receive their products in a timely manner. |
Internet | Aircraft Spruce did an excellent job getting my order to me. |
Internet | Clean storefront, pleasant staff, and a very good selection of quartersawn spruce cut offs. Perfect for my purposes, will be back. |
Internet | Well designed web site for quick parts look-up and seamless ordering. |
Internet | The website is easy to navigate which made placing my order very quick and easy. |
Phone | Great people to deal with will do business with them in the future Very helpful helping me find what I needed. |
Internet | I ordered low priced parts, I had the VIP service as I had ordered high value parts, plus next day delivery, many thanks. |
Internet | Excellent customer service, as always. Fast shipping. Thank you. |
Phone | Perfect as usual. Price was great and shipping charges were reasonable. |
Internet | Your customer service simply cant be beat, thanks to everyone at Aircraft Spruce. |
Internet | Awesome service, I placed the order and less than 2 hours later the order shipped. Delivered quick and the packaging was very professional. Sealed up good and plastic bagged inside a box ensured no leakage. Top notch service from a Top notch company. Very happy with my purchase. |
Internet | This was my first large order and included a lot of different fasteners. Sandi did an excellent job of advising me of item availability. The order was shipped very quickly and arrived in rural Alberta after about 3 days (by FedEx.). I am very pleased with the service and will be using Aircraft Spruce for other items we need for our restoration project. |
Internet | Id like to compliment Aircraft Spruce for what they do to keep my plane supplied with the right parts, and get it to me efficiently. Just keep on! |
Internet | Excellent company to order from. They had exactly what I needed in stock. Will definitely buy from them again. Also their customer service is awesome, communication is great! Thanks! |
JANUARY 2024 |
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Internet | My calculator arrived on time for a great price! I will certainly do business with Aircraft Spruce in the future. |
Internet | Aircraft Spruce is the best! We always know we can count on you for the parts we need! |
Internet | The order arrived fast, packed well and all I can expect from a reliable supplier. |
Internet | Good products, fast shipping, great to deal with Aircraft Spruce! |
Internet | My company has been buying products from Aircraft Spruce for over 30 years. The products and service has always been superb. |
Internet | Order ready when promised. Very pleasant counter help during pickup of order. Great service. |
Internet | My order shipped quicker than expected. All items were present. Couldnt be more pleased. 5 stars |
Internet | I am never disappointed by Aircraft Spruce. The experience from locating what I need to getting it is frictionless. |
Internet | From online product selection to inspection upon receiving, each step was seamless and professional. Looking forward to future purchases. |
Internet | I cant praise aircraft spruce high enough. Your service is fantastic. Great product great company. |
Internet | Order shipped promptly, arrived earlier than anticipated and in excellent condition. Great service. |
Internet | Unbelievable delivery, less than 2 days from US to Italy. |
Internet | Very pleased. Hard to find battery for my antique handheld radio. Fast easy shipping. Thanks. |
Internet | Easy ordering, great service, highly recommended. |
Internet | Product shipped neatly and protected. Very fast and easy to deal with. |
Internet | Great delivery, nice to get accurate replacement parts dropped at the door. Helps keep the shop moving! |
Phone | Gave me good advice about the product and shipped it immediately. |
Internet | Nothing specific to this order, but I wanted to say I really like the optimized feature on the website. So most of the time its the local PA location sending the stuff, and it arrives quickly. |
Internet | Excellent quality as always from Aircraft Spruce and quick shipping! |
Internet | Great service, thanks for having the product line relevant to general aviation needs. |
Internet | Once again , having everything we need ! And fast shipping ! |
Phone | The process was easy and customer service was very friendly and helpful. |
Internet | Orders are always right and well packaged. Been ordering for years and Im super satisfied. |
Phone | Top notch all the way in service and product. |
Phone | Polite, excellent sevice from staff. Product arrrived ealier than expected. Great service. |
Internet | Super fast ship, hard to find product works great. |
Internet | Received product within 1 day! Super fast shipping!! |
Internet | Order arrived on time and as advertised. Thanks for the great service. |
Internet | Product works very well. Product was sent promptly. Thank you for your always good service! |
Internet | Great selection of products, with rapid shipping. |
Internet | Exactly what I needed! Aircraft Spruce always ships so fast! |
Internet | Great company. Fast service. Fast delivery. |
Internet | Customer Service is great! Which is why Aircraft Spruce is the best. |
Internet | Order and turnaround time was very quick. My order was delivered to the UK very quickly and in perfect condition. Thanks! |
Phone | Good product---good service---great customer support!!! |
Internet | Easy to find product on web site. Super fast shipping I had the product less than 24 hours after I ordered it! |
Internet | Timely delivery and all items as described. Thanks for having everything in stock and no waiting, this makes building my Zenith 750 Cruzer a real joy. |
Internet | Extremely pleased with not only the product but also the rapid shipping. Nice to find such good customer service these days. |
Internet | Easy to find the right tire on the website. |
Internet | No brainer, super easy. Showed up quickly at my house. How online ordering should be. Thank you for a quality experience in a world that seems to be not getting any smarter. |
Internet | Requested the Spruce rep in Canada to put my order on hold due to weather travel issues. Picked up order several days later and everything was there. Great customer service. |
Internet | Good product & great service from Aircraft Spruce. |
Phone | Great company to deal with. Primer and dull aluminum lacquer for classic Merc outboard applied flawlessly with great results. Order and shipment 1st rate. |
Internet | Im in the military and my schedule constantly changes. Aircraft Spruce team delivers on time. Im so pleased for the way the order system is set up and the quality control in the delivery packing. The very best is the cost. |
Phone | Perfect, good service, people were very helpful. Part fit perfectly. |
Internet | Item was correct as advertised. Shipping was fast and price was excellent. |
Phone | Old switch went out after who know how many years and this new one is working as it should without issue. Thanks to Aircraft Spruce for the quick shipment and good customer service! |
Internet | Exactly as advertised, delivered as promised and free delivery cinched the deal. |
Internet | As always, picked to perfection and shipped with great alacrity. You spoil us so, Aircraft Spruce! All we have to do is order something from somewhere else and we immediately stop taking your great teamwork for granted. |
Phone | I had five custom fuel hoses made to fit my Cirrus Continental IO-540 engine. The fit was good, and they modified one of the hoses to fit a new fuel pump. Very happy with the product and support. |
Internet | Aircraft Spruce is awesome |
Internet | Great Price, daughter loves it...wants to be a future astronaut, recieved the product 3 days after ordered it, was a better price than on Amazon. |
Internet | Just what I needed. Prompt shipping, received earlier than expected. |
Internet | Good service & product was exactly as needed. Couldnt beat the price anywhere. Thanks! |
Internet | Great ordering experience. They have what I needed, and the price is good. |
Internet | Just what I wanted. Great, timely service. |
Internet | Aircraft Spruce is the model for how it should be done, honest advertisements, decent pricing, fast shipment. Ive shopped there for many years and never had a reason to complain about their service. |
Internet | Yes, the cherry Max rivers were the ones I wanted they came and that timely matter just when I needed them...Aircraft Spruce, youre the best! |
Internet | Nothing negative to say. It took a little longer than usual because one item had to come from the States, but it wasnt something that I desperately required immediately. In the short time that Ive dealt with Aircraft Spruce, I have had excellent service and was informed if there would be a delay. Thank you. |
Internet | Product is perfect and service was top notch. Couldnt be happier. |
Internet | Very fast shipping, as Ive come to expect from Aircraft Spruce. |
Internet | Very courteous and prompt service which provided professional support. I will definitely return to Aircraft Spruce for additional tools and products. |
Phone | Could not be happier with the quality and professional help offered with the custom cables made, thank you again. |
Internet | Randolph products are of good quality. Aircraft Spruce is my go to place for accurate filling of orders, excellent customer service and packaging, a reasonable price, as well as prompt shipping, whats not to like? |
Internet | Always an awesome experience, items come well packed and super-fast shipping. Thanks! |
DECEMBER 2023 |
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Internet | Aircraft Spruce always provides quality products, prompt shipping and excellent service. |
Internet | Aircraft Spruce is an EXCEPTIONAL company and their products, service and ethics are awesome. I purchased the Garmin GTR 200 with a harness. Beautiful radio and the harness is worth every penny it cost. Mark J. Florida |
Internet | Shipped really fast arrived earlier than expected. Installed and flying. Very happy thanks |
Internet | Quick delivery of products on the date promised. Called customer service (and someone picked up immediately) to ensure the order was shipping and they confirmed quickly. |
Internet | Ordering from Aircraft Spruce has always been easy and delivery quick. Aircraft Spruce has a good selection of parts and reasonable prices. |
Internet | Great tires. Had a manufactured date within 6 weeks old when I received the tire. Was worried that I would get a tire that had been sitting on the shelf. No the case at all. Thanks again. |
Internet | Always a pleasure to deal with Aircraft Spruce. Employees are courteous and very helpful. |
Internet | Good products, easy purchase process for overseas customers, fast shipping. Very pleased overall. |
Internet | Aircraft Spruce has always supported our business. Great service and teamwork. Thank you and Happy Holidays |
Internet | Excellent! Help staff on the phone and quick delivery of my order. Ill be back! |
Phone | Great Product, And Fast Shipping, Thanks Aircraft Spruce, !!! |
Phone | Thank you for having the parts I need. I have been working on airplanes in Quanah Texas for 56 years and you are the best. |
Phone | Fair price, fast shipping, good service. Wish the rest of the industry was this efficient. |
Internet | Excellent! Aircraft Spruce is easy to shop, easy to order, easy to pay, and ships fast! Thats what we like in aviation endeavors! |
Internet | Great product. Glad I found this site. Will be doing future business with. |
Internet | Aircraft Spruce always delivers quality hardware and fast shipping... My go to for AN bolts! |
Internet | Super service, efficient operation, amazingly fast shipping. Ill be back for more. Very pleased. Thanks. |
Internet | The order arrived on the day they said it would. They had 15 of the bolts in stock and 3 were back ordered. The first 15 arrived and within a few days the other three were at my door! Yes I will order from this company again. |
Internet | As I live in Canada, it was much easier and cheaper to purchase these quality elastic stop nuts from Aircraft Spruce Canada. The catalogue of quality spare parts is extensive, and a number of race car builders recommend Aircraft Spruce in the U.S. and Canada. |
Internet | Really fast service, order was very well packaged, item was exactly as advertised. Highly recommend . Been ordering from Spruce for 25 years. |
Internet | Aircraft Spruce is the best place to buy. |
Internet | Very fast shipping and excellent quality of all products. |
Internet | 5 star, Aircraft Spruce always comes through. |
Internet | Aircraft Spruce always has the hard to find items. Prices are good and shipping is reliable and fast. Will order from them again! |
Internet | Ive waited two years for a strobe that was reasonably priced for experimental aircraft. Aircraft Spruce came through. |
Internet | Kudos to Aircraft Spruce, who did a great job of organizing and shipping this hazardous material order, faster than I expected. They had the best price I could find, and kept me notified about the status every step of the way. |
Internet | Great to have an Aviation Supplier in Canada. I will continue ordering from you. Super quick service. Thanks. |
Internet | I have never had an Aircraft Spruce order that was not delivered correctly and on-time...always make my first stop here. |
Internet | Easy to use website, able to order what I need. Very good. |
Internet | Fantastic. Fast and Very affordable shipping to Australia. Very much appreciate your global service! I have been ordering tube from you since 1986, always the best! |
Internet | My order was filled and shipped quickly. Will continue to use and recommend them. |
Internet | Arrived sooner than expected. Exactly as described and what I needed. |
Internet | Excellent service, good pricing, speedy, delivery and helpful tracking feedback. |
Internet | Thrilled as always. EXACTLY as described. Very fast delivery. Incredibly accurate specifications. Increasingly rare these days. Dealing with Aircraft Spruce has always been a confidence inspiring affair. Thanks a ton!! |
Internet | Fast and accurate shipping. Everything well packaged and arrives right on time. |
Internet | Parts were in stock & shipped out same day as ordered. Great team work. Thank you. |
Internet | Quick and easy to order with dependable fast shipping! Many thanks! |
Internet | I am pleased with the fast service from you well stocked warehouse items. Order entry is easy, good shipping options and easy payment options. |
Internet | Best service online. Excellent products and outstanding service. |
Internet | As always, Aircraft Spruce packs and ships in stock products very promptly, often same day as I order them. |
Phone | Great service and great prices! This a great store!! |
Internet | Outstanding response and shipping time! Order Friday after thanksgiving and received Monday with regular shipping. |
Phone | Aircraft Spruce provides good service regularly. I have ordered from them for over 25 years. |
Phone | Great service! Arrived in two days! That is why I use Aircraft Spruce! |
Phone | Great service! Arrived in two days! That is why I use Aircraft Spruce! |
Internet | Very satisfied with Aircraft Spruce! |
Internet | Fast shipping as always, easy to place the order. Prices are very competitive every time Ive done price comparisons. |
Internet | As always, product is as advertised and shipping was quick. |
Internet | Very quick delivery perfect fit all paper work included great service always a pleasure to deal with. Thank you. |
Phone | I called in the order and it went out immediately. I was in the middle of my annual condition inspection and this didnt delay it at all. They worked great and I am completely satisfied. |
Internet | Aircraft Spruce & Specialty has consistently provided reliable and timely deliveries for all my ordered products. Outstanding! |
Internet | Happy with my order. It is a Christmas present for my 14 year old great nephew who loves planes. Thank you for shipping it so quickly. |
Internet | Great product and service, I always rely on aircraft spruce! |
Phone | My order was handled quickly and professionally. The cable and thimbles were packaged well and exactly what I ordered. Thanks. |
Internet | Ordered battery, shipped for free and received in three days. Installed into plane and it cranked engine right up. Very happy with product. |
Internet | Order was processed and shipped quickly with good tracking. Packaging was well done and secure. |
Internet | As usual Aircraft Spruce provides an excellent service from the ecommerce store to delivery, always efficient and components are of high standard. |
Internet | My third order from Aircraft Spruce and they continue to fill and ship quickly. I also had a change in one of my orders and no problem to get that done with help from their customer service. |
Phone | Responsive Aircraft Spruce staff, when I called. Good Job! |
Internet | Quick service! Received my order in 2 days to Australia. The instruments are easy to install including manual instructions. |
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Will Call | Spruce is always fast and my orders are complete. most times I prefer to pick up at will call, it gives me a chance to grab a meal at the KAJO Cafe! |
Internet | Aircraft Spruce, Always a great service and prompt delivery !! |
Phone | Perfect on time delivery. Good product. Great service! |
Phone | Comparing prices online, I found the headset priced on the lower end of the range, and in my case I got the added bonus of being able to pick it up in Brantford, rather than having to pay for shipping . I intend to make other purchases in the Brantford outlet as I get more involved in flight training. Other family members in the have also been regular clients. A happy experience. |
Will Call | The woman who took our order was excellent and she was true to her word about dropping it off at the terminal. Great customer service!!! |
Internet | I was surprised at how fast I got my order. Good job. |
Internet | The battery arrived on-time and was in my plane the very next day. I am super pleased with the results and look forward to purchasing more in the future. |
Internet | Ordering is easy and fast. Shipping is prompt. What else could one want? |
Phone | Always a pleasure doing business with Aircraft Spruce. Friendly service, quality products, convenience location. Kudos |
NOVEMBER 2023 |
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Phone | Ordering is as easy as it gets ! In the midst of the chaos that business can be at times, ordering from Aircraft Spruce is a breath of fresh air. |
Internet | The 1/4 and 3/16 Nylaflow tubes were exactly what I expected. I can always depend on Aircraft Spruce to have the items I am looking for at a competitive price as well as receiving in a timely manner. |
Internet | The items were received in good order and were exactly as described plus delivery was prompt. Thanks for reliable service. |
Phone | The radios were so easy to order over the phone. Great customer service. Thank you so much! |
Internet | I shop nowhere else and for good reason. After placing my orders here it goes straight into shipping and usually I have my product within a day as I live in same state. Product is packaged and shipped with care. Have been buying here for over 30 years and have never had a problem. |
Internet | Spruce continues to wow me with customer service. They actually called me after I placed and online order because I used the wrong PIN code on my card and the order didnt fully process online. UPS Ground arrived the next day because it was less than 300 miles. I LIKE EM-A LOT! |
Internet | Everything was excellent in the whole order process. Thanks to everyone on your team. |
Internet | The custom fabricated hoses are of excellent quality, built to specification and arrived early. Thank you Spruce! |
Internet | Very helpful with any and all questions. Product came as ordered. Its installed and ready for testing. |
Internet | What can I say: Quality great. Price very good. Delivery fast. Satisfaction 100%. |
Internet | Great job as usual, we are not used to good service from the rest of vendors we deal with. Keep up good work. |
Internet | Order arrived quickly and in great condition. Packed really well! |
Phone | Excellent response in getting this nose strut valve to me quickly. Has allowed me to get my aircraft back in the air and all of us back home for the Thanksgiving dinner. Very timely. Great service. |
Internet | The order was fantastic. I ordered the Stratus online in the early afternoon. It was delivered to my door at 11 AM the next day! |
Internet | Keep up the good work, Aircraft Spruce is the best! |
Internet | Prompt shipping. Great warehouse staff! |
Internet | I ordered a replacement oil and air filter online. Order was processed and delivered as promised and the quality is also as expected. Happy customer. |
Phone | Product was exactly what I needed and arrived the next day with ground shipping. |
Internet | The order process was great. Easy to search the site and find what our shop needs, the items were packed very well, and shipped quickly. |
Phone | I am extremely pleased with the product and the prompt service that I received. |
Internet | Hi Aircraft Spruce! Outstanding service... I could not believe how quick my order of all these items got to my house. I ordered them on like a Friday at like 3 pm? and all of my order was on my front porch Saturday at 1 pm... I was like NO WAY MAN! Dude... I went through that box like something has to be missing... NOPE! I was like DANG MAN! How can they do that bro? And for FREE! I was so STOKED BRO! I mean I thought I got outstanding service from when I went into the Spruce Store!!! Then to have my order Shipped to me that fast! I live like four hours away from Chicago man... And you were able to deliver in less than 24 hours on the weekend... OUTSTANDING WORK! THANK YOU ALL! |
Internet | I love Aircraft Spruce for my material orders having excellent materials at good prices on the quantities I need. Thank you Aircraft Spruce! |
Internet | I am very pleased with my recent order of Sitka Spruce longerons and birch plywood. Only had to wait a couple weeks and it all arrived in perfect condition. Aircraft Spruce takes great pains to pack everything very carefully. |
Internet | Super fast shipping. Very satisfied. Will order again. |
Internet | Always quick service with Aircraft Spruce, the place I go to first. |
Internet | Aircraft Spruce website is easy to use, checkout is easy, and always super fast shipping. |
Phone | Shipped very quick and fast. Great people to work with. |
Internet | Your customer service is always right on and this is why I have been a cutomer of yours for so many years. Keep up the good work. |
Internet | Ordering was easy online and the product arrived on time. Very satisfied. |
Internet | This was my first order with your company. Based on the service provided I will certainly order again from you folks. Service was excellent. |
Internet | My order was processed fast and got into the UPS sytem and was at my doorstep in 2 days. It arrived in good condition and was exactly as ordered. |
Internet | All items were packaged well, fast shipping, arrived on time with no damage to any of them items. Im very pleased with Aircraft Spruces fulfillment, packaging and, in general, their logistical program. |
Internet | As usual, prompt response and quick shipping at competitive pricing. GREAT JOB! |
Internet | Spruce is the go to for thousands of aircraft enthusiasts. With good reason! |
Internet | As always, Aircraft Spruce fulfills, packages and ensures turn over to the shipping companys for an on-time and undamaged delivery of my items. Ill definitely use Aircraft Spruce again for my future orders. |
Internet | As I have come to expect, the Spruce order was delivered promptly and complete. |
Internet | Aircraft Spruce delivered again on fast shopping and even faster delivery. |
Internet | Order went smooth, had a hiccup from my bank on payment but Aircraft Spruce was on top of it and contacted me quickly to help straighten it out. |
Internet | Always easy to deal with Aircraft Spruce! Great service. |
Internet | What a great product! All the sizes of pop rivets Im likely to need, plus a box, at a reasonable price, delivered promptly. Thanks, Aircraft Spruce team! |
Internet | Excellent website, easy navigating, quality products, fast shipping. |
Internet | 5 Stars. Shipped quickly and was as advertised. |
Internet | Great, very quick service, got parts ahead of schedule, thanks. |
Internet | Aircraft Spruce does a great job with customer orders. Their staff is always familiar with their catalogue and they are able to give great recommendations. Really appreciate their helpful service. |
Internet | Great service. Despite being out of production, Aircraft Spruce found it. Always a great experience. |
Internet | Spruce made it easy to find all the adaptors I needed to add to our towbar. As an FBO manager it was nice to come to one place and find all of them in one place. Prices were good too. |
Phone | The woman I spoke with was very nice, I am not too familiar with your numbers, ordering bolts she walked me through it. All great. |
Internet | Always top notch shipping and service! |
Internet | So glad Aircraft Spruce was here for me. You have great products and great service. |
Internet | My parts were shipped the day I placed my order and I received them the very next day from the Chicago Distribution Center. Im very happy with the great service. |
Internet | Quick delivery to Australia, quicker than some local companies. Properly packed and labelled. The goods were what was ordered. Top marks overall. Thanks. |
Internet | Extremely efficient, shipped surprisingly fast, packaged professionally and delivered on-time. |
Internet | Product was as advertised. Pricing was good. Actually came earlier than expected, which was nice! |
Retail / Will Call | Always a pleasure to do business with Aircraft Spruce here in Alaska. |
Phone | Just what I needed to complete my oil pressure gauge. Thanks Aircraft Spruce. Everything I need for building my own plane - when I need it. |
Internet | I am very pleased with the product and prompt service. I will use Aircraft Source again. |
Internet | Always have what I need and fast shipping! |
Internet | The aluminum sheet was very well packaged for safe delivery ... it was clear that someone took time and effort in prepping it for shipment. I was most impressed. Fast service, too. |
Internet | Fast service from ordering to doorstep delivery. |
Internet | Easy to find what I need and product was exactly what I needed!! Ship and arrived when it said it would! |
Internet | Very Prompt Service. It was a great purchasing experience. |
Internet | I continue to use Aircraft Spruce for my aviation needs. The techs and customer service are always helpful. Questions are answered and opinions are given when asked. |
Internet | Very helpful and got just what I needed at a great price! |
Internet | Excellent product, super fast delivery, perfect communication! Aircraft Spruce delivers!!! |
Internet | I have never had a problem ordering parts/merchandise from your store. It has always been a first class operation and I will and have recommended you to my fellow pilots/owners. |
Internet | Received the order the next day using the standard shipping method. Very happy! |
Phone | Spruce gets an A+ for delivery, speed and pricing. |
Internet | Service great, Product great, Plane happily back in the air .... Pilot happy !!! |
Internet | I have been a customer since the 1980s and have been super satisfied with your service. I find the pricing has been reasonable and staff have all been very helpful. |
Internet | Quick and efficient, 5 stars all the way! |
Internet | Some of the fastest service and response I have experienced. |
Internet | Aircraft Spruce has always been on-time and filled my orders completely. |
Phone | Youve built a great team! Great service on the phone and prompt delivery to the Corona airport cafe. |
Internet | Its always easy to order from Aircraft Spruce and the shipping is very fast. Top notch company. |
Internet | My order arrived on time, exact length, and exactly what I ordered. Very pleased with the ordering experience. |
Internet | Always a pleasure to deal with Aircraft Spruce. |
Internet | Seems I placed an order one day and i had my package the next. Actually I did get my package the next day. Thanks for the super fast shipping. |
Internet | Absolutely perfect! Great product support and delivery! |
Internet | Very fast and easy!!! Excellent service!!! |
Internet / Will Call | Was quickly available for pickup at my local Aircraft Spruce store. Very happy that this brick and mortar outlet exists. |
Internet | Ordering was easy on the site. No issues with payment or shipping. |
Internet | Absolutely incredible service. I ordered one day and was at my house NEXT day! Free shipping as well. |
Internet | Came faster than expected. A well run business with good employees. |
Will Call / Retail | As a student they help me choose the right headset for my budget. Excellent customer service. |
Internet | Easy web site Navigation. Excellent communication and delivery. |
Internet | Product is exactly as advertised and arrived faster than I expected with great communication throughout the process. |
Internet | Fast response and shipping to this order. Well packaged, as is Spruces habit - thanks for that! |
Internet | Order was processed quickly and accurately. The great packaging and packing protected the contents during shipping. |
Internet | Order was smooth and speedy. Parts came well packaged. |
Internet | Excellent customer service, fast shipping, great prices! |
Internet | Outstanding service by everyone I have had contact with regarding ordering, returns and prompt shipping as well! |
Internet | Absolutely great experience. Easy to order and checkout, package was wheels up the same day, tracking told me where it was every step of the way, arrived quickly, carefully packaged, product flawless, got me up and running immediately. |
Internet | Great products and service from Spruce always!!!! |
Internet | Excellent service. Very clear on the product description. An fast delivery even international. A good experience. |
Internet | As with every order (80) since I started building my EX-3, this order was filled accurately, shipped rapidly, and well-packaged. Great service. |
Internet | Thank you for sending my order as fast as you did, I really needed the bolts. |
Internet | Ordering has been seamless and easy. Quick delivery with your many locations and good stock. |
OCTOBER 2023 |
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Phone | Choose Aircraft Spruce for your aviation products! Excellent and quick service for a reasonable price. |
Internet | Super fast and affordable shipping! |
Internet | Awesome service at Aircraft Spruce! |
Internet | My order came in good time, the two cans of paint products were wrapped safely and boxed well. Much appreciated. |
Internet | Arrived as advertised. Great company to do business with. |
Internet | Perfect as always!! Fast shipping & Good packaging!! Defintely will buy again from Aircraft Spruce!! |
Internet | I have used Aircraft Spruce for many years as an aircraft owner and also as a flying club equipment Chairman. They have all common parts in stock and ship out quickly in good packaging. This was the case for my recent Whelen landing light lens order. Good solid company. |
Internet | Always pleased with orders staff is very good and things are shipped out promptly. |
Internet | Exactly what I ordered, delivered on schedule the next day, just as it has been for the last three-plus decades. Thank you Team Spruce. |
Internet | Ive just begun to paint control surfaces, and Im pleased with the results so far. Aircraft Spruce is top notch, and Ive been buying from them for 30 years. |
Internet | Fantastic, professional service as always. Thanks, Aircraft Spruce! |
Internet | Excellent customer service. They responded to my email questions quickly, providing me with all the necessary info I needed to make for my purchasing decision. Their online shopping portal was easy to use and they shipped my product the same day. Thank you |
Phone | The Aircraft Spruce representative who took the order was outstanding. I was looking for a gas cap with a matching key number and he personally checked the inventory in house to try and find a match, and then, when none was found, told me he would call another warehouse the following morning and give me a call if he found one. As promised, he called me the next day to report he had found one and then placed the order for me. Great service! |
Internet | Fast shipping and reasonable price. Will definitely buy every year! Thank you for wonderful services! |
Internet | I rate my last order 5 out of 5. I was able to even make a correction to quantities after order was initially submitted. Price was also better, at least for items ordered, than other popular vendors. |
Internet | Excellent, fast service, always... and great communication when needed. Thank you! Your company is a fantastic asset to Canadian owners and pilots! |
Internet | Always happy to come back and get what is needed, great inventory selection and fast shipping ! |
Internet | Easy to order products, no hassle. International delivery - no hassles. Will certainly buy from you again. |
Internet | Great customer service respond and delivery time to Australia. Cheers |
Internet | Great product at a great price, fast shipping as well! |
Internet | Always easy to shop at Aircraft Spruce. Good products at a good price. |
Internet | Just what I order. Look great. Most impressed with the delivered date . They were at my addresss the next day. Spruce is 5 stars. |
Internet | Very simple. Go to the Spruce website. Pick what you want. Pay. I got my batteries in 3 days via UPS Free. |
Internet | 5 Stars. Your website, customer service, and timing were excellent. |
Internet | This order was unexpectedly fast - one day! Way to go Spruce. |
Internet | The order was shipped extremely quickly, packaged well, and I think I got a good value for my money. Ill definitely purchase from you again and recommend Aircraft Spruce to friends. |
Phone | Your company ALWAYS GOES THE EXTRA MILE to get our company what we need ON TIME. |
Internet | I was contacted and was told that the item was not in stock but could be sent from the Alaska store if I needed it urgently. I stated that I could wait. Order arrived much sooner than I expected. Great Service! |
Internet | Everything was in order........great service.......the number 1 go to place for parts |
Internet | Spruce is my prefered place to shop for aircraft parts. Good selection |
Internet | A small order filled quickly and accurately. Thank you Spruce. |
Internet | Fast response, easy ordering and fast delivery! |
Phone | Just what I ordered. Great job. I will order more when needed. Fast shipping. Thank You ! |
Internet | I was very pleased at your prompt delivery. Beats Amazon Prime. Keep up the good work. |
Internet | Ordering from Aircraft Spruce is always easy. You guys have helped me find some pretty obscure stuff I needed for my aircraft. |
Phone | My latest order from Spruce was complete and promptly delivered within three days. Extremely great service as always. |
Internet | Recent order from Aircraft Spruce. Fast shipping, always a pleasant buying experience! Exhaust clamps and hardware. |
Internet | Your product worked great and your service could not have been better, great job, thanks |
Internet | Everything was perfect, super fast and easy delivery to Germany. We will order again :) |
Internet | Easy process. Arrived on time. Order was correct, packaging was terrific. |
Internet | Aircraft Spruce is easy to do business with. Order arrived in a couple days. |
Phone | Although the hose was to specs and as expected, the customer service was over the top. We were AOG late afternoon on a Thursday. I was fortunate enough to get in contact with the Nebraska hose shop. Although the red label ups had already come and gone, the rep contacted the Chandler branch and had the exact hose made up, and delivered the next day. Saturdays flight went out as scheduled. Thank you Omaha hose shop and your entire hose team!!!! |
Phone | Aircraft Spruce has always taken care of all of my needs in a professional and caring manner. This order is no exception. |
Internet | It got to me very quickly which was extremely unexpected. So bravo to all the folks at Aircraft Spruce. |
Internet | Parts came quickly, cost less than competitors, and worked well. 5 stars |
Internet | Five star service. Always friendly and professional assistance. Much appreciated. |
Internet | I cant remember ever being disappointed with a order from Spruce. This time was no different. Always good. |
Internet | Lightning fast service. Its why I always check Aircraft Spruce first. |
Internet | Amazingly fast delivery service! Thank you! |
Phone | Spruce always works through problems in a fair and equitable way when it comes to ordering and receiving their products. Very responsive company and good at customer service. |
Internet | As always, Aircraft Spruce provides prompt and great service. |
Internet | As usual, ordering was easy, I could track the tubing, and it arrived fairly quickly. Keep up the good work. |
Internet | I am delighted with the service provided to me regarding my recent order of assorted Bolts, Nuts etc. I found the staff member, who I talked to, to be very friendly and helpful when dealing with me in regard to difficulties I had during the ordering process. My order was dispatched within hours of receipt by Aircraft Spruce, and arrived at the appointed US address within two days. This enabled me to receive my order here in Europe within the week since ordering. This is an incredibly efficient and remarkable level of service for which I am most grateful. Aircraft Spruce has become my Number One source for aircraft supplies from here on in !! Congratulations on your first class performance. |
Phone | I bought a tool, and various sizes of cable, thimbles, and copper swages. Great service and prices. A++++++++ |
Internet | Thanks for the outstanding product. A pleasure to do business with. |
Internet | All good with accurate and fast shipping. |
Phone | It was everything I had expected great product and the sales people are always very helpful. |
Internet | Thank you Aircraft Spruce for taking great care of us for so many years! Just like all other orders, this was accurate, timely and got where it was going in great order due to the packaging done with care! Thank you all... |
Internet | Excellent service, exactly what I needed. The spruce was beautiful and extremely well packaged! |
Internet | Excellent service, great products, five stars for Aircraft Spruce. |
Internet | Always get great service and incredibly fast shipping! |
Internet | Keep up the great work....fast shipping and accurate order! |
Phone | Ive dealt with you folks since coming home from Vietnam in 1968. No problems. Good Job! |
Internet | Its the service and ease of ordering that counts. Thanks |